Napster rues Microsoft, player glitches
Reuters Photo: Napster Chief Executive Officer and Chairman Chris Gorog speaks during the Reuters Technology Summit in…
Well, this is only one aspect of which I speak… ^^
By Adam Pasick, UK Media Correspondent Wed Mar 1, 2:03 PM ET
NEW YORK (Reuters) – Technical glitches by Microsoft and the digital music device makers have hampered
Napster Inc.'s ability to close the gap with Apple's iTunes, the dominant online music service, Napster's chief executive said on Tuesday.
"There is no question that their execution has been less than brilliant over the last 12 months," Napster Chairman and Chief Executive Chris Gorog said at the Reuters Global Technology, Media and Telecoms Summit in New York.
"Our business does rely on Microsoft's digital rights management software and our business model also relies on Microsoft's ecosystem of device manufacturers," he added.
Microsoft Corp., he noted, had to grapple with the complexities of dealing with a number of different services and device makers.
"It's a lot more complex to get organized properly than it is to build one device and one service as Apple has done," Gorog said. "It's always been painful at the introduction of new technologies. But it always takes shape like it's done in the past."
Gorog, whose company has one of the best known names in the business but has failed to put a dent in Apple Computer Inc.'s 80 percent market share, argued that eventually the "Microsoft ecosystem" and its Windows Media format will prevail, with new devices on the way from firms like Samsung and Sony.
"Ultimately, the consumer electronics giants … are all going to come to this Windows Media party," he said. "This is really going to be the ubiquitous format."
Apple's seamless combination of music player and download service has not yet faced a significant challenge from devices made by companies like Samsung, Sony or Creative, or from services such as Napster or RealNetworks' Rhapsody, which offer monthly subscription plans using a Microsoft format.
"Apple set the bar … it just worked," said a spokesman for RealNetworks. "That's one of the things — it's hard to make it easy and easy to make it hard." More Here